Position Opening:
Visitor Services Assistant

The Spurlock Museum seeks to hire an undergraduate student for a part-time position whose responsibility is ensuring positive experiences for Museum visitors. The Museum’s Information Desk, located in our lobby and visible upon entry to the Museum, serves as most visitors’ first in-person impression of the Museum and as a contact point for Museum information.

This position requires assistants to research, retain, and relay information about Museum programs, tours, events, and policies to our visitors, and refers visitors (and those that contact the Museum by phone) to appropriate staff members as necessary. It also requires assistants to work with various individuals (staff, lecturers, caterers, and our visitors) and resources (physical setups, audio-visual equipment, computers, and presentation and portable digital media) in ensuring expectations are met with regard to events and visitor experiences. Assistants are also responsible for tracking visitor counts, logging event details, making tour and informational materials presentable and available for visitors, ensuring event areas are presentable, and assisting with security staff in monitoring the Museum. The preservation of and respect for our collection and a similar perspective of great respect toward the Museum, its staff, and its visitors are of great importance.

Required Qualifications

Successful applicants must enjoy and have experience working with the public and feel comfortable using audio-visual equipment.

The position also requires

  • the ability to think and work both independently and as a part of a team
  • attention to detail, and
  • a service-oriented philosophy.

Schedule

A minimum of 5 hours a week and the ability to work a flexible schedule including evenings and weekends are required. Federal Work Study is preferred. Should we offer you this position, because the Museum regularly has visitors that are minors, the University may require you pass a background check before you are officially hired. Availability to work during break periods preferred, but NOT required.

Application

To apply, please e-mail all of the following to Brian Cudiamat at cudiamat@illinois.edu:

  • job application (PDF)
  • cover letter
  • résumé
  • current and planned future class schedule
  • contact information for 3 references